Contact information

Greetings, traveler. Whether you have an inquiry regarding a specific artifact, a question about your parcel’s journey, or simply wish to share a tale, our keepers are here to assist you.

Direct Communication

For the swiftest resolution, please reach out via email. Our studio monitors all "electronic ravens"- emails- and inquiries during standard business hours. We also have our chatbot, Quill, for any quick questions you may have. 

Studio Headquarters

All archival sets are curated and dispatched from our primary studio location. Please note that our studio is not a retail storefront and is not open to the public for walk-in visits.

Ash & Prose, LLC 580 29 3/8 Rd Grand Junction, CO 81504 United States

Response Time

We strive to respond to all inquiries within 1–2 business days. During peak seasonal quests or new collection launches, response times may be slightly extended. We thank you for your patience and for respecting the boundaries of our sanctuary.