Protection of the Archive

Last Updated: April 21, 2026

At Ash & Prose, LLC, we value your trust and are committed to handling your information with care, respect, and total transparency. This policy explains how your data is collected, used, and protected across our website, Shopify storefront, and all related digital services.

SECTION 1 — INFORMATION WE COLLECT

Information You Provide Directly: We collect information voluntarily provided by you when placing an order, signing up for a newsletter, or contacting our studio. This includes:

• Identification: Name, email address, and phone number.

• Logistics: Mailing and billing addresses (for fulfillment and tax compliance).

• Transaction Details: Order history and custom artifact notes.

Information Collected Automatically: To ensure the security and functionality of the archive, we automatically collect:

• Device Data: IP address, device type, and browser type.

• Navigation Data: Pages visited, time spent on the site, and referral sources.

• Analytics: We utilize Google Analytics to monitor site performance and refine the user experience.

SECTION 2 — FINANCIAL DATA SECURITY

Ash & Prose, LLC does not collect, store, or have access to your full credit card number or CVV. All payments are securely processed through our PCI-compliant third-party providers (Shopify Payments, PayPal, Apple Pay, etc.). We receive only the information necessary to fulfill your order and verify the transaction (e.g., name, billing address, and the last four digits of the payment method).

SECTION 3 — HOW YOUR INFORMATION IS USED

We use your data strictly to:

• Fulfill and ship your artifacts and treasures.

• Communicate order updates and provide customer support.

• Distribute the "Inner Circle" newsletter (only with your explicit opt-in).

• Analyze site traffic to improve our offerings.

• Prevent fraudulent transactions and comply with legal or tax obligations. We do not sell or share your personal information with third-party advertisers or data brokers.

SECTION 4 — DATA PROCESSORS (THIRD-PARTY SHARING)

We share information only with trusted third parties necessary to operate our studio. These parties are contractually prohibited from using your data for any other purpose:

• E-Commerce Platforms: Shopify and Etsy.

• Production Partners: Select partners (e.g., Printful) who receive only the name and address required to fulfill specific apparel artifacts.

• Shipping Carriers: USPS and UPS (the “courier guild”).

• Payment Processors: To securely manage the transfer of funds.

SECTION 5 — COOKIES & TRACKING

Our website uses cookies to enhance your journey through the realm.

• Essential Cookies: Necessary for secure checkout and cart persistence.

• Analytics Cookies: Used by Google Analytics to collect anonymous usage data.

• Opt-Out: You may manage your cookie preferences via our site’s consent banner or through your browser settings. For broader opt-outs, visit the Digital Advertising Alliance.

SECTION 6 — LEGAL BASIS & REGIONAL COMPLIANCE

We process data based on Contractual Necessity (to fulfill your order) and Legitimate Interests (fraud prevention). We comply with:

• GDPR: For our guests within the European Union.

• CCPA/CPA: For our participants in California and Colorado.

SECTION 7 — DATA RETENTION & SECURITY

• Retention: Transaction data is retained for 7 years, consistent with U.S. tax and accounting laws. Marketing data is retained until you unsubscribe.

• Security: We utilize SSL encryption for all transactions and maintain secure digital storage. While we take every reasonable measure to protect your data, no method of internet transmission is 100% secure.

SECTION 8 — YOUR RIGHTS

Depending on your location, you may have the right to access, correct, or delete the personal information we hold. To exercise these rights, please contact us at support@ashprose.com.

SECTION 9 — CONTACT INFORMATION

Ash & Prose, LLC 580 29 3/8 Rd Grand Junction, CO 81504 Phone: (970) 462-7739 Email: support@ashprose.com

We are committed to providing a transparent and reliable shopping experience.